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DoorDash Keeps Driver Tips, Fails in Crisis Management Attempt

DoorDash Keeps Driver Tips, Fails in Crisis Management Attempt

Oct 2, 2019 | Active Response, Blog, Digital Strategy, Smirk's Take, Social Media

DoorDash Keeps Driver Tips, Fails in Crisis Management Attempt In July, the New York Times broke the news that DoorDash ⁠— currently the country’s leading food-delivery app⁠ — uses customer tips to subsidize its workers (“Dashers”) base pay. The story went viral in a...
We Need to Talk About Facebook – Scrambling To Respond

We Need to Talk About Facebook – Scrambling To Respond

Apr 12, 2018 | Blog, Digital Advertising, Smirk's Take, Social Media

Facebook is taking swift action to calm growing concerns from Congress and the public about the platform’s approach to privacy and data security. Its response to the Cambridge Analytica scandal and the resulting changes to the platform will have a profound impact on...

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